Ensure the peak performance and longevity of your ATM fleet.
PAI provides industry-leading ATM hardware maintenance, maximizing uptime and minimizing disruptions. Our team of skilled technicians, efficient processes and strategic parts management keep your ATMs operating at their best, providing a seamless and reliable experience for your customers.
Comprehensive hardware maintenance services
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Preventative Maintenance: Scheduled inspections to identify and address issues before they lead to downtime.
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First-Line Maintenance (FLM): Rapid response to minor malfunctions, such as cash jams and receipt issues.
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Second-Line Maintenance (SLM): Advanced troubleshooting and repair of complex hardware issues for long-term reliability.
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Remote Monitoring: Continuous monitoring capabilities for faster detection and resolution of potential issues (if applicable).
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Multi-Vendor Support: Expertise in servicing ATMs from all major manufacturers, ensuring seamless fleet-wide maintenance.
Key benefits for your financial institution:
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Increased Uptime
Consistent ATM availability to enhance customer experience.
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Reduced Total Cost of Ownership (TCO)
Comprehensive care to extend ATM life and reduce long-term replacement needs.
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Improved Customer Satisfaction
Reliable ATMs mean better service and greater customer trust.
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Extended ATM Lifespan
Proactive maintenance that extends the functional life of your ATMs, maximizing ROI.
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Enhanced Security
Regular inspections to address any potential security vulnerabilities.
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Sustainability
Sustainable parts management practices to reduce environmental impact.
Why choose PAI for
hardware maintenance?
Nationwide Coverage
Technicians available across the U.S. for localized and prompt service.
Experienced Technicians
Skilled in all major ATM brands, including Genmega, Hyosung, NCR, and Diebold.
24/7 Service Availability
Minimize customer impact with round-the-clock maintenance options.
High First-Time Fix Rate
Equipped with tools and parts to resolve most issues on the first visit.
Commitment to Quality
Dedicated to exceeding expectations with every service call.
Ready to protect your ATM network?
Get in touch to protect your ATM network with PAI’s
expert hardware maintenance services.
